Customer Issue: Looking for a fast garage door opener.
Our Solution: Speed was this customer's main concern, so we recommended he get the LiftMaster 3240 screw drive opener, which boasted the Security+ rolling code technology and had a quick 1/2HP motor. After installing his new motor unit, we showed the customer how he can program security codes and adjust the lighting delay.
Customer Issue: Spring broke.
Our Solution: This customer actually had a spring break in the past, so she knew right away not to touch the door and to call us. We arrived at his house quickly and immediately began working. After replacing the damaged unit, we adjusted the new one's tension and made sure the door opened and closed smoothly.
Customer Issue: Broken garage door rollers.
Our Solution: The noise the damaged rollers were making left no place for doubt. We located the broken units and replaced them. Then we inspected the other ones to make sure they weren't too worn to function properly and silently.